The ordering process was simple as was the process for making a deposit. The shop was a bit difficult to find and when i asked one pedestrian, he said 'i think that's the shop that's now boarded up'. This didn't fill me with confidence but importantly, when i did arrive at the shuttered premises, i could see people at work inside and once i'd introduced myself, i was ushered into a busy shop unit that was obviously used primarily as a shipping office.
That is not a negative comment though. It told me that this was a flourishing little enterprise and very quickly, i knew why. The people were friendly and attentive. The manager knew who i was and had my watch ready for me to collect. One of the ladies adjusted my watch for me as i checked the various certificates and paid the remainder of the bill. The watch, an Omega Seamaster Broadarrow GMT is great and i couldn't be happier with the service. Would shop at Iconic again...good service is not all about the highstreet and posh frontages.
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