They are quite happy to take your order and answer the phones quickly. On average they take 15-20 minutes to answer the phone on customer services then say they will phone you back. In my experience they have never returned a call and they have never to date (now 2 weeks) replied to emails which they claim they will respond to until 10pm.
Whilst they are very competitive l will not use the again, if you are lucky and there are no issues with your order you will be very satisfied but if like myself have an issue with an order then be very, very patient.
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