Mr Whattam´s profile
Reviews (1)
Iflorist
Flowers never arrived. No response or resolution from customer service team - four days and counting.
I had used iFlorist over ten times and always had great service. But no more.
Terrible service and treatment.
22 January 2013
Reply from iflorist
Mr Whattam´s profile
United States
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I am very sorry to hear of the problems you have recently had with our services. Thank you for your feedback. I can confirm you received a full refund for this order on 21/01/2013, this will show in your account in 3-5 working days. As a means of apology from Iflorist we would like to offer you a complimentary bouquet to be sent to a recipient of your choice. We apologise for any inconvenience this business has caused you and assure you of our best attention to your future orders. I will e-mail you personally now regarding this matter.
Kind Regards
Iflorist