Mr Whattam´s profile

Reviews (1)

iflorist

Flowers never arrived. No response or resolution from customer service team - four days and counting.

I had used iFlorist over ten times and always had great service. But no more.

Terrible service and treatment.

22 January 2013

Reply from iflorist

Dear Mr Whattam

I am very sorry to hear of the problems you have recently had with our services. Thank you for your feedback. I can confirm you received a full refund for this order on 21/01/2013, this will show in your account in 3-5 working days. As a means of apology from Iflorist we would like to offer you a complimentary bouquet to be sent to a recipient of your choice. We apologise for any inconvenience this business has caused you and assure you of our best attention to your future orders. I will e-mail you personally now regarding this matter.

Kind Regards

Iflorist

Mr Whattam´s profile

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Mr Whattam
Reviewer
United States

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