I ordered an ink cartridge from the cartridge people for my new printer, i fitted it on arrival but my printer would accept it saying it was faulty so i emailed customer services and within a few hours i have a reply offering an apology and advice on how to clean the printer/ink cartridge to see if that would help.
I did as they advised but with no progress so they offered to send a replacement or a refund. I asked for a replacement as i needed ink, so they sent new ink with turned out to have the same problem, again i emailed and within an hour i received another apology and because of their 100% no quibble guarantee the would be more than happy to give a full refund on receipt of the ink cartridges.
TURNED OUT MY PRINTER DIDN'T LIKE INK THAT DIDN'T HAVE HP ON THE LABEL!!!!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.