I ordered an ink cartridge from the cartridge people for my new printer, i fitted it on arrival but my printer would accept it saying it was faulty so i emailed customer services and within a few hours i have a reply offering an apology and advice on how to clean the printer/ink cartridge to see if that would help.
I did as they advised but with no progress so they offered to send a replacement or a refund. I asked for a replacement as i needed ink, so they sent new ink with turned out to have the same problem, again i emailed and within an hour i received another apology and because of their 100% no quibble guarantee the would be more than happy to give a full refund on receipt of the ink cartridges.
TURNED OUT MY PRINTER DIDN'T LIKE INK THAT DIDN'T HAVE HP ON THE LABEL!!!!
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