When the couriers arrived with the mattress they pointed out a slight mark on the corner which had probably been caused by it being scuffed by something else in the van, therefore tearing the plastic covering sheet. I rang Simon at MyNextMattress straightaway and he was very apologetic, offered to replace the mattress or to give us a discount if we decided to keep it. He also said that if we needed the mattress urgently to hang on to it and he would send a replacement in the next few days. I was very impressed with the service both from Simon and the couriers. The mattress was also a really good price, I searched a lot of websites and they came out the cheapest.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.