Karen Jones´ profile

Reviews (1)

Just Eat

Do NOT pay with card

I would never use just eat again I paid over £20.00 for food just before Christmas and have been trying to get my money back for food that wasn't delivered ever since. I was told to go to the restaurant who verbally abused me telling me they weren't giving me my money back and there was nothing I could do about it. I contacted Just Eat three times since then by email and they have just completely ignored my compliant. I am never using the restaurant or Just Eat again absolutely despicable customer service I work in the fast food industry myself and I have never seen such blatant disregard for failure to deliver what was paid for.

19 January 2013

Reply from Just-Eat.co.uk

Hello Karen,

I am sorry to hear that you have not received you refund. Can you please email me you order details and I will be happy to investigate for you and contact the takeaway. My email address is trustpilot@just-eat.co.uk

Kind Regards,

Karen Jones´ profile

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Karen Jones
Liverpool, United Kingdom