Marion Jones´ profile

Reviews (1)

Oakfurnitureland

By far the best customer service

“Just felt we had to email you regarding our recent order and delivery .You have restored my faith in British customer services this week. Having visited your showroom Saturday 12th Jan we saw what we wanted and was told 28 days delivery. we came home to measure up to make sure everything would fit .We then decided to place our order online which was done approximately 7:30 pm. We were amazed and thrilled to receive a phone call Sunday morning to say our order would be here Wednesday 16th and that we would have a call /mail to say a time scale .Even more impressed were we when you actually did what you said and was told between 8-11 Wednesday wow! So Wednesday morning arrived your delivery drivers called to say they would be here within the hour and hey presto everything arrived packaged so well there was no chance of any damage .Needless to say credit where credit is due this is by far the best customer service we have received in I can’t tell you how long. You kept us informed from start to finish and actually did do what you said you would, very impressed. I'm now saving my pennies for more furniture and I know where I shall be going .Thank you for a fabulous service.

Marion Jones´ profile

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Marion Jones
Reviewer
United Kingdom

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