I ordered a photo book as an Xmas present - was delivered within 3 days of ordering but on Xmas day I noticed three pages had not printed correctly (small marks on two pages and a smear on one other) - I emailed Photoworld with photos of the affected pages and they replied straight away, apologised and sent out a new book again within 3 days of my request. I was also able to keep the old book. Excellent customer service and a great product - Highly recommended.
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