I purchased a Lékué Decomax and a Lékué Multigrater. I loved the look of these and wanted them immediately. The purchase was easy and I sat back and looked forward to their arrival. However about a week later, I decided to see if there were any reviews for Achica and to my dismay I found a lot of very bad ones. I was so worried that I contacted Achica because firstly I had forgotten what the arrival date was for my goods and also to get Achica to put my mind at rest especially since the reviews were so bad.
I got a reply email the next day with the date when my goods would arrive and also their assurance that my goods would arrive and admitted that they had had some problems but they were a good company and I would get my goods but if there was a problem to get back to them.
Well I can tell you that I did get my stuff. The order came in two parts. One arrived Monday 14th Jan and the other just today, 17th Jan. They arrived well before the dates Achica gave me. I couldn't be happier with my purchase and the after sales. Achica have been brilliant and responded quickly to my initial concern.
Will I buy from them again. Of course I will. If I see something I like and it's a bargain, I wouldn't hesitate to buy it.
Thank you Achica and I hope other people will read this review and start to trust you more.
Laura Jayne Green found this review useful
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