richard kear´s profile

Reviews (1)

eFlorist

Easy to order great website but shocking quality

I ordered a rose for my girlfriend, it turned up on Wednesday at her office like it was meant to but was half dead already! Won't be using your services again unless a refund is sorted! The whole idea of flowers is that they are alive.

22 January 2013

Reply from eFlorist

Dear Richard,

We very much agree that all of our flowers should arrive alive and in good condition. We guarantee the life of our flowers for a minimum of 7 days of cared for correctly.

We are keen to investigate this matter and so our Customer Service team have emailed you. We hope to hear back from you shortly.

Kind regards,
eFlorist

richard kear´s profile

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richard kear
Reviewer
United Kingdom

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