I was looking for a gift for my wife and saw a promotional e-mail offering 12% off everything on 12/12/12, so I ordered a charm via the website and entered the promotional code. Everything went well with the order and the charm arrived promptly but despite entering it twice and the website sendng a message that the code had been applied, the 12% discount code didn't actually work and they charged me the full price. I shall be very sceptical of these offers again in the future.
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