We have a trade account with Ironmongery direct, I find their service very good and they are always friendly on the phone, quick to resolve any issues. However one persisting problem is their trade account pages tend to time out a lot with error messages not displaying your order history but this doesn't affect the customer experience too much. Cheaper postage costs would also be appreciated for trade customers to help in the moments you're caught short for decent ironmongery.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.