Interparcel failed to deliver our parcel to the Spanish Islands, and now want to charge us £36 for the privilege! Watch out for their small print, which says they are allowed to charge for returns. They say the delivery address is "unregistered", which sounds like a poor excuse to me - especially since they managed to deliver a slip to our customer saying the parcel had been returned.
Final moral of the story - always include a local recipient phone number on your parcel, that way the courier has less of an excuse.
We'll certainly never use Interparcel again!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.