Found the staff polite and friendly - keen to assist in queries. The route itself was fantastic, didn't miss out a thing! Particularly happy when the bus driver slowed in order for us to take a great picture of Big Ben outlined by the London eye. Only bad thing was we were not aware ther later services didn't go around all of the stops and we ended back up at stop 1 instead of 37 - that was our own fault however.
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