Adrian Phillips´ profile

Reviews (2)


Awful...1 star is too good

Absolutely awful post sales services. Initial order did not get processed, after checking I was advised to re-order and now I have been charged twice! No customer service, no way of speaking to anyone that can help and they can not get emails through to any of my accounts, so they are posting me an address label. I have to pay for the return and they may give me a refund!!!!!!

So wished I hadn't ordered from cablesuk, worst online retail experience I have ever had.


Beautiful - Just nothing like my order!!!!

I had these sent as a birthday present for my Mum. I thought the choice was ok, but limited. However, it didn't really matter as the order was nothing like the picture/description. Fortunately what was delivered was very good and Mum thought they were beautiful.

22 January 2013

Reply from eFlorist

Dear Adrian,

Thank you for your feedback. We are very pleased to read that the delivered flowers were appreciated. As your order is an international delivery, we are unable to guarantee the specific types of stems used in the country of delivery as seasonal availability and stem selection will vary greatly between each country.

This is stated on our website when selecting international designs. However, we shall pass your comments on to our Web Development team with a view to making this information clearer.

Kind regards,

Adrian Phillips´ profile

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Adrian Phillips
United Kingdom