I ordered a bed and a mattress which were both shipped with incredible speed.
on the day I was expecting delivery it had been snowing so I wasn't sure if they would still be delivered.
no problem I went onto the mattressman website seeking a phone number but found something even better! live help on their website via a chat window with a member of their support where I encountered a customer support agent that was able to contact the courier company and confirm my mattress would be delivered come hell or high water !
the actual delivery driver was in a good mood and and phone called 5 minutes ahead of the delivery so I would be ready for him.
I see nothing else they could have done to improve customer service or the speed of which my order went from processing to dispatched.
for any future purchases mattressman will be the first company I turn to
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