Very disappointed, no only did they send me 2 faulty keyboards which took days to troubleshoot with Novation Tech support involving extensive phone and email correspondence (they claimed they hadn't even had them sent in for repair before, which I thought was very odd). When they sent the third unit (which worked, thank the gods!) the courier company didn't know that they were supposed to be collecting a faulty one when they delivered the last one so, I had to ring whybuynew.co.uk and they said that it was my fault, even tho I had waited in all day for them, they turned up while I was in the bathroom my dad answered the door, assumed it was just a delivery signed for it, and off they went. So I was stuck with two keyboards... so I had to arrange for them to come again and they would not specify a time, so for the fourth time I had spend the day in waiting for them. I would imagine most people would not have such a bad experience with them, but that was mine :( I think next time I'll save myself a lot of time and messing around and just BUY NEW, as they gave me plenty of reasons why not to.
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