My on line shopping experience at Naturesbest was easy and satisfactory. The service was excellent and everything arrived safely and in good time.
This was my first order to MedicAnimal and sadly I did not scroll far enough down their home page and posted my prescription to the first one that appeared. Sent it first class hoping to get the medication ASAP. Then I scrolled down their web page and realised my mistake, I contacted them straight away, at the pharmacy and was advised to send another script as it was during the New Year holiday and Head office would be closed and that would delay them receiving the script I had mistakenly sent there. They suggesseted that I should ask my vet to fax the script to them so paying a further £6 my vet agreed to do this. I eventually received the medication but not before they had also received my original script! I know the proceedure now and hope that I will get it right next time, also I will send it a while before I actually need the medication to give them time to get it in the post!
Otherwise, the transaction was satisfactory.... eventually.
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