I came over to TSO Host from Rackspace. I just couldn't afford the massive bills with Rackspace and all the additional support charges they kept billing me for. I wanted to keep the speed and scale-ability of Cloud Hosting, but drop the additional bill for support.
A friend suggested TSO Host, I had a quick call to discuss my needs and was up and running in 48 hours, TSO host even did the migration from my other server, which they did in the early hours of the morning to avoid any major disruption!
There support team is fantastic, responses to tickets are fast and overall the service I have received has been outstanding, I know have a Cloud Hosting Solution that's within my budget and fully supported!
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