I ordered 2 sets of glassware and it was sent quickly. Upon reception one set of the glasses was not the one I ordered - it was a very similar but different style. The other glasses I received were as ordered but I realized I would have preferred the smaller size wine glasses. I got hold of Havens fairly quickly (and like others I recommend calling them) and they agreed to send me the glassware I had ordered and exchange for the smaller ones. They sent them to me and included a new shipping label to ship back the incorrect order. Resolved quickly and professionally. I got the glassware I wanted and even with the hiccup spent less time than if I'd gone to a physical store nearby. I will buy from Havens again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.