A Customer that should have stuck to a well known retailer.

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Reviews (1)

TechNextDay

19 January 2013

Product arrive Dead on Arrival. TechNextDay were not prepared to help

AVOID! A pitiful excuse for an online retailer. My £100+ Western Digital 3TB drive arrived Dead on Arrival. I attempted to contact TechNextDay by email multiple times, and received no response.

I can't believe that this company so blatently flouts the Sale of Goods Act. I should have went with my gut and paid £5 more to buy the drive from a reputable source.

Absolutely avoid at all costs! It is totally unacceptable to not be able to contact an online retailer when there are problems. Thankfully Western Digital agreed to replace the drive directly after I proved to them that this retailer was unwilling to acknowledge my complaint.

Also, the drive came packaged in a plastic parcel bag with only a little bit of styrofoam to protect it. Western Digital send their drives in a sturdy cardboard box with supports to stop the drive moving. The drive was probably DOA due to the pathetic packaging by TechNextDay.

AVOID!

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