I discovered US rent a car a number of holidays ago and while the web site can sometimes lock up, i've always found what i've been looking for either standard saloon, SUV or more commonly people carriers. The site provides a clear price with what you get for your money described in full. You can pick up the phone and ask a question in working hours, the staff are polite and if they cannot answer your query strainght away, they get back to you either by phone or e-mail. I've had no drama's to date regardless of airport of entry or vehicle supplier.
While shopping around may trim the odd pound of the potential cost, the peace of mind of paying in pounds and knowing exactly what you are expecting at the other end of a long journey more than makes up for shaving a few quid off the price.
I have and will continue to recommend US Rent A Car to friends and family.
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