I ordered a few times buying small amounts, and gathered trust for this site, i went to order a large amount of good, over £150 worth. I immediately received a confirmation email and a email linking me to a tracking site which informed me my delivery would be made on the 11th. A day or two past that date i emailed to ask if everything was alright, and was assured it was on its way. 2 more days passed and nothing. I emailed the delivery company that everything five pound uses, and they informed me that they had not even received mt package from everything five pounds. A week has past and i have threatened contacting trading standards, my bank, everybody, however they have not issued me any refund, refuse to give me a valid tracking number for my parcel(which they obviously cant, as they never sent the parcel int he first place!) and are insisting the package was lost in the post!
Appalling customer service, appalling handling of a situation, thieves! I will be contacting trading standards , and opening am inquiry in order to get my money back.
Please, don't buy in bulk from this site, they will take your money and run. Be warned.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook