So many companies these days are focused on getting your money with little consideration of after sales care. The delivery and shipment of the memory upgrade was extremely quick, as with many companies these days, however where Mr Memory excel is the way they deal with returns. Unfortunately I ordered the incorrect memory upgrade but the ease with which the returns program is instigated is second to none. A simple process which resulted in a quick reply and resolution of the situation. The correct unit was shipped and the difference was refunded directly to my Paypal account. All this in 4 days. Such a well planed process leads to a high level of customer satisfaction. At least for this customer!
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