INFURN.com

Bad service

A week ago I ordered 4 Big Boys. I found out just after that they did not fit into our appartement and cancelled the order straight away.
The money was taken from my credit card and when logging into my account the status of the order is still "processing" and it sats that I will receive them next week. I have send two emails and no answers.

B. Jolak, Stephen Frank Mortensen, Lars Gram, Grethe Pedersen, Nicola Fox Hamiltonand Stopinfurn.com found this review useful

21 January 2013

Reply from Designfurn LTD (infurn.com)

Hello Pernille,

I understand you placed the order on 11th January and sorry that your emails were not responded to quicker.

However, I have tried calling you today and have sent an email to confirm that
we will be processing a cancellation / refund for you as requested.

Kind Regards
Valerie - Customer Services Adviser