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Reviews (1)

PhysioRoom.com

I paid extra for my product to arrive early for my holiday but it DIDN'T.

I am disappointed that I paid extra for a service and it didn't arrive. I expect if you pay extra for something you as a company should deliver.

21 January 2013

Reply from Physioroom

Hello

Thank you for your email.

I can confirm that the item was sent out on a Royal Mail 2 day tracked service. I have tracked the order and they attempted delivery on the second day and nobody was available to accept delivery so they left a calling card asking you to collect the item. The delivery service fulfilled their delivery times on this order.

I am sorry if you were unhappy with the service received, the delay was out of our control.

If you do require any further assistance, please do not hesitate to contact us.

Kind Regards

Evette

The Physioroom Team

Michelle and thanks for your order´s profile

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Michelle and thanks for your order
Reviewer
United Kingdom

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