Fabulous cover, great company.
The cover is very slim, the feel of the material is the best I've found after much shopping around (infinitely superior to slippery nylon, cold plastic, or bumpy rubber), the magnetic closure's sleep/wake feature works great, and the fit is exactly what you'd expect from a product called "Snugg". It is very well made, the cut-outs are exactly where they should be, and I think it will last a long time for me (not a rough user). I haven't had the need to use the hand strap so far, but I've enjoyed multiple configurations of the flip cover.
The only minor snag was that I ordered two covers, and a few days later only one arrived in the mail, no shipping label/order document included. So I waited a couple more days to see if the second one would arrive separately, and when it didn't, I contacted Snugg via the online customer service chat feature (they are overseas). Zero hassle, no problems at all, it took 30 seconds to straighten things up - all they needed was my order number. Two days later I had my second cover on my doorstep. I'd definitely do repeated business and would recommend to others a company that values its customers and provides quality customer service.
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