I used Hotel Direct and tried out their 'Secret Deal' hotels. The site was really easy to use and though the hotel we wanted to book was sold out, Hotel Direct called me up to book an even better priced alternative! We would recommend this site and use it again :)
P.S: They have contact centre staff based in the UK so you're dealing with people who understand the nuances of our language and are able to provide helpful alternatives as opposed to reading a script!
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