Mr B PEREIRA´s profile

Reviews (1)

FFX

Good value product and quick delivery after some confusion.

I ordered a snow shovel on the Friday and it arrived on the following Monday while it was snowing, to the envy of my work colleagues!
However, the online order process is very basic, no navigation or indication about delivering to another address besides home address. I had to phone up and they changed the delivery address only because the value of the product was under a certain threshold. The next day I got an email with an address 200 miles away (in Wiltshere) again not really indicating what this address meant. So I rang to find out more but the shop was shut (it was a Saturday) . On the Monday morning I rang back and they said my order had been mixed up with a man in Wiltshere who had phoned in as the addres in his email was my delivery address ! After that, my product got delivered to my work address an hour later. So a one working day delivery you can't knock although it could have easily ended up 200miles away!

Mr B PEREIRA´s profile

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Mr B PEREIRA
Reviewer
United Kingdom

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