the phone ordering was very simple and the operator very helpful, particularly in setting up a delivery to suit me. The delivery came when agreed and the man who came with the chairs was very helpful and gave a brilliant explanation of how to use and operate them - first class service!
I bought a Futronix P100 dual circuit progammable dimmer for a home cinema installation so that various set-ups could be cross faded - lights on wall behind screen and in rest of the room. The dimmer works brilliantly and is easy to progamme. The one question mark is that reading about this unit on various forums it became apparent that a blowing bulb could easily take out the dimmer. I contacted the retailer and they gave me the email address of a technician at futronix and he helped me develop my solution. Here is what to do: assuming that all your lights are plugged into seperate circuits controlled by the dimmer via 5amp sockets you can buy fused 5a plugs (http://cpc.farnell.com/mk-electric/641whi/5a-fused-round-pin-plug/dp/PL01928) and then put into them 1 amp FAST (quick) blow fuses. Note these are the smaller 20x5mm size although a standard 25x6.3mm will just about squeeze in. With this arrangement the fuse will defend the dimmer from a costly surge. Hope this helps anybody nervous about buying this otherwise great dimmer which fits perfectly inside the same space as a standard deep switch box...
unfortunately the website was a bit confusing for what i bought - and i clicked on what i thought was next day delivery at £12 extra - however when it didn't come next day i rang up and discovered that the goods were 3 or 4 days delivery which it had said on the website and therefore not elegible for the next day - HOWEVER the customer services guy was very nice and understood what had happened, refunded the £12 immediately and used a courier instead of royal mail to get it to me slightly more quickly - so although it was really only a *** experience because of website clarity it gets **** because the customer relations department were so helpful... The goods were excellent and nice packed too...
I purchased Tonk Flat Bookcase strip and shelf clips. I ordered it around 1800 and was amazed to find the good were at home the next evening when i returned from work. Just seems miraculous delivery time - the goods were as ordered and in good conditions
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