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Reviews (1)

Waltons Garden Buildings

Good quality product, but incomplete assembly package.

Ordering was straightforward as was arranging a delivery date. Shed turned up on time, but without the 30 mins notice that I was told I'd get. Shed is solid and of decent quality (superior to those at places like B&Q or available on Amazon), but the wood preservation paint was missing from the delivery and the assembly pack was incomplete, containing only about half the screws and felt tacks needed for construction plus a random selection of nails that don't appear to have any role in assembly - I went to the DIY store and got my own paint and screws. The instructions were fairly straightforwards, but contradictory in places which took a bit of figuring out. This shed needs two people to assemble it and you'll probably need to shave the doors down a bit to get them to fit properly. It's essential to pre-drill the fascia panels when fixing them as otherwise they'll split when you screw them down. Strongly advised to paint it before assembly if you can manage it.

23 January 2013

Reply from Waltons Web Ltd

Thank you for your feedback and for your positive comments regarding the building you have received. We were not made aware that the treatment did not arrive or that there were insuffecient screws, we would have been happy to send these out to you if requested. As you have purchased these locally we are able to offer a 'maximum spend' against the parts, if you are able to send proof of purchase to service@waltons.co.uk we will arange this for you.

The Waltons Teams

P Franklin´s profile

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P Franklin
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United Kingdom

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