rih2010´s profile

Reviews (4)


No Problems Once We Found The Desk

Collected the car on arrival at Palma airport. The directions to the Car Del Mar desk we had been given were impossible to understand and follow. We had to ask people where to go. When we collected the car it was in a multi-storey car park so we had to pay 4 Euro to exit which I felt was harsh. Also we were given no directions to return the car, other than the zone and the car park level. A map to the correct car park would have helped.
I can't admit to being keen on the Full to Empty fuel arrangements either as we only used a third of a tank in the week.
The car itself, a Citroen C3, was fine. It was fairly low mileage and served it's purpose perfectly. It did have some scuffs to the bodywork which we photographed on collection, but we haven't heard anything in the two months since.


Cheap Hotel...

... and straightforward booking process. They also accept American Express without surcharge.


I Want To Cancel, But No Response

I took out an annual policy and later realised I had made a mistake. I filled out the 'Contact Us' section of the website almost a fortnight ago and I AM STILL AWAITING A RESPONSE. Grrrr!! Dreadful service.

15 October 2013

Reply from iCarhireinsurance.com

Hi there, many thanks for your post and sorry to hear you have yet to hear from us, all emails are usually responded to within 24 hours.

We have had a look in our customer service inbox and for some reason your email doesn't seem to have come through. Unsure as to why this has happened, however one of our customer service team will give you a call later on today and action this cancellation for you.

Please accept our apologies again for the inconvenience and we look forward to speaking to you.

Kind regards,


Cheapest Item On The Web

I couldn't find the carpet washer cheaper elsewhere, so I used Thurgo for the first time and I can't think of any reasons why I wouldn't shop there again.

rih2010´s profile

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United Kingdom