Ordered one day, arrived the next. I can't fault the website or the delivery, my problem is with the manufacturing of the shelves.
I bought 5 x Max2 units at a total of approx £500. For that kind of money I expect quality but I learned the hard way. The problem is in the consistency - not all the horizontals are the same length. Some pieces go together really easily and knock home with a few sharp taps - others took ages to wrestle and smash into place. When this started to happen I measured some of the long horizontals, they were not all a uniform length and varied by up to 4 or 5 mm. When you are putting in the top bar of a 6 tier shelf and the uprights are held solid trying to find 4mm of wriggle room is not a pleasant experience.
Some of the flanges need to be opened, that's a pain in the neck and time consuming but do-able. Sometimes to you get a nice 4-flange fit, others 2 and sometimes 1 flange is the best you can hope for. The real problem, and the reason I gave this product 2 stars, is quality. To make some struts fit I had to literally whack the vertical with a lump hammer to get enough play to make the horizontal fit. Before I'd even used them the shelves are knocked about, scratched and deformed. I even had to drill+bolt one tier because I'd been working on it so long it bent and was never going to fit.
I'd have been better off buying something from B&Q for half the price.
The best UK resource for edged tools, hard-use kit and accessories bar none.
The selection is massive, the price is always competitive and the service is second to none. I have never had an order from HH go wrong, they have always delivered next day even using standard postage rates but what really impresses me is the user reviews of every item in their catalogue; even if the item gets a bad review they don't hesitate to post it on the site. These peer-reviews from other users and enthusiasts elevates HH from the status of a retailer to something approaching an authority.
I haven't got a bad thing to say about Heinnie Haynes.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.