Missed my delivery (completely my fault) , delivery man left a card with a number on it , call him back to reschedule another delivery expecting an automated service or the line to be closed as it was about 7pm possibly pay another delivery charge etc but the lovely delivery guy answered and drove all the way back in the snow at 7.30 in the evening so still got my parcel I was one happy lady!! Everytime iv called to speak to someone the staff are friendly and helpful and efficant no complaints
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