Brian Buchner´s profile

Reviews (1)

Hudson Reed USA

Be aware these are from England. Very fast shipping

Unfortunately I purchased from Hudson Reed without realizing my shower would be coming from the UK, ( I am in Florida, US) and would need adapters. But I did and in general, te quality of the shower has been excellent except both the thermal valve and the shut off valve have had to be replaced in 7-8 years (I don't know if this is normal time or not). Because of the special parts I have to order replacements from Hudson Reed and have them shipped from the UK. They are pricey to replace. The parts have been quality replacements and have shipped very quickly -- but it is still a bit odd realizing I can't go to my local Hardware store to get parts.

23 January 2013

Reply from usa.hudsonreed.com

Hello Brian,

Thank you for your comments. We are glad to hear that you like the products which you have purchased from us.
As we are an Internet company we do not have any showrooms which enables us to keep the costs of our products as low as possible.

We do have a depot in New York which carries stock of the majority of products which also enables our fast shipping within 3-5 working days.
We are sorry to hear that you were unable to purchase parts which you require locally however we will always endeavor to help our customers source parts whenever needed.

Kind regards,
The HudsonReed Team

Brian Buchner´s profile

profile image of Brian Buchner
Brian Buchner
Reviewer
United States

About