Rhea´s profile

Reviews (2)

allbeauty.com

Lost order. Poor customer service

After waiting 2 weeks I emailed to find out what was going on, only to be told my order had been lost and did I want them to do something about it. Poor customer service.

14 August 2013

Reply from www.allbeauty.com

Thank you for leaving your feedback. We are sorry that your order was lost in transit, this is very unusual. Unfortunately our standard service does not come with full tracking therefore we are would not be aware that a parcel was lost until our customer had informed us of non receipt.

I can see that we have now resolved this issue for you, however if we can be of any further assistance, please do not hesitate to contact our customer service team.

Kind regards
Customer Service Team.

Protect your bubble

Great Service!

So quick and easy to use and great value for money.

Rhea´s profile

profile image of Rhea
Rhea
Reviewer
United Kingdom

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