Tristan ´s profile

Reviews (1)


Awful tiny bouquet very disappointed compared with previous orders

I have ordered flowers several times from this site. In the past its been great, this time it was rubbish. I ordered the same size as last time (I upgraded to medium) Even my Mum whose Birthday it was was surprised how tiny it was and how few flowers there were. Also the flowers were nothing like the description or the picture.
I was embarrassed to have sent such a rubbish bunch of Flowers to my Mum on her Birthday.
Delivery has always been good and reliable and this time was no exception.

28 January 2013

Reply from eFlorist

Dear Tristan,

Thank you for your feedback. Whilst we are pleased you have been happy with previous orders, we are concerned by your comments regarding the size of the bouquet delivered in relation to your most recent order.

Our Customer Service team have emailed you to discuss your order and hope to hear back from you shortly.

Kind regards,

Tristan ´s profile

profile image of Tristan
United Kingdom