i had a faulty router rang up they said we will send me new one for FREE as it was there own branded one.
than billed me £48 for the new one i rang up said it was automated invoice and i will not be charge. then i got my bill with the charge on it rang up agene they said will credit my account. just seen my bank statement xln have charge me for for the router ?
so both customer services people lied to me not very happy and don't have time to keep ringing as there customer service is not the best and keep transferring me one to another
Mr Economou found this review useful
i needed a new website so i looked around found this site so gave it a try.
set up a quote and got a freelancers willing to do the work so i chose one company called PANNELOFSITE from india to do all work i told what i wanted after discussing job we agreed on a price of £400 to £500 ($800) paid £128($200) up front thay did not do a lot than thay wanted another £128($200) a week later so i asked how long it will take he said 2 months and price is £1000 as its $200 per week
i have it in writing price was £400 to £500 so i said to cancel job
i asked for refund of the money i paid but thay tried to fob me off with a joomla template that's not worth $200
to open a dispute and get your money back on elance is very compacted and confusing
so i am $200 down at the moment and still no where closer to getting a website done and ELANCE is no help and dont care once you have paid
i would keep away from them spent 1 hr on there support chat just to cancel my order and keep my money
go to a another delivery company there are many more that you can speak to over the phone
no phone support only live chat that take all your time up and don't understand you
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