I decided that I wanted to sell my 10 year old Landrover Defender 110. My husband suggested that we look on the internet so we completed a couple of online forms from companies offering to buy cars, as well as making enquiries with Landrover dealers.
Sellthecar.co.uk promptly responded to my enquiry and discussed the condition and history of the car in a lot of detail. After a while they called back with an offer which exceeded the other offer I had had, and which was also a very good valuation, so I accepted this and they emailed confirmation of the agreed price. They travelled down from the north west to confirm what I had said about the car and within 15 minutes they called their office and the money was in my account immediately. They do not make any charges, either for collection or money transfer, so what they offered, I actually received. I would strongly recommend this company as an easy and quick means of selling your car.
I uased Hermes on 2 occasions for eBay sales. The first time I waited in all day and finally the parcel was collected at 8pm. I thought I'd give them another chance, but the second time they did not arrive on the allotted day. I tried to phone them at 6.30pm but no reply to the phone, so sent an email to their "customer services" expecting a reply the next morning. Nothing happened so I phoned them again on their premium rate number and complained again. The courier called round for the parcel at midday. I will never use Hermes again........To this day I have not had an apology from them for their unprofessionalism. Avoid Hermes!!!
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