John Willetts´ profile

Reviews (1)


A wonderfully rapid service with excellent backup

Ordered the goods on a sunday, receipt of order confirmed immediately, and delivery notified the following day for tuesday.
Goods partly delivered as promised on the tuesday morning, an immediate phonecall to Bigdug secured delivery of the outstanding items within an hour.
Receiving a confirmatory call from Bigdug to ensure delivery was complete, I mentioned that some of the items were delivered damaged. I was promised next day delivery of replacements, which arrived as informed.
The staff at Bigdug to whom I spoke were both polite and helpful and to be commended for their concern and efficiency.
I will definitely use this company again should I have the need.

John Willetts´ profile

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John Willetts
United Kingdom