First of all trouble started when i brought a muti gym from UK SPORT IMPORTS, parts were damaged, sent me extra parts that i did not require and the parts i had did not fit correctly. Took me awhile but after many phone call where you are waiting for someone to answer the phone after 15mins it got sorted. Then i thought i'll give them another chance and order a Cross trainer. The item came GUESS WHAT 2 parts FAULTY no surprise there then. Rang back had to wait 15mins+ for someone to answer. Got new parts then the fly wheel would not work, rang back AGAIN told me to take it apart, not able to open the whole thing could not see what went wrong. In the end after another call asked for my money back, I HAVE LEARNT NEVER TO USE THIS COMPANY AGAIN i have purchased many items from other companies and had had not problems. PAY ALITTLE EXTRA - DONT USE UK SPORT IMPORT.
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