The website is great, and the flowers were easy to order. The funny way they write to the customer is appreciated. The delivery was on time. However, when we saw a picture of the flowers, the bouquet looked really sparse. The buds on the lilies hadn't even started to open and the whole thing looked really spindly. I know we only ordered the standard, but for £20 you expect a sizeable, or at least full looking bouquet.
The parking rates were reasonable. We arrived a bit early on departure day, and I called them to let them know. However, it did still take a good half hour wait to get the driver to pick up our car. On the way home, we called after collecting our luggage in customs, and it took about 20 minutes for someone to bring the car. Our tyre had a gouge in it, which we didn't notice until we came home, so I would highly recommend everyone check over their cars before taking it home!!
We ordered a 150cm wide king size memory foam mattress. It came straight away the next day. The packaging was correct, but the mattress was the wrong size once we unwrapped it. I called and they quickly arranged to pick up the old one and deliver another. I appreciated their urgency to set things right.
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