Mrs K Remmer´s profile

Reviews (3)

SerenataFlowers.com

Easy to order, delivery was good, bouquet was spindly.

The website is great, and the flowers were easy to order. The funny way they write to the customer is appreciated. The delivery was on time. However, when we saw a picture of the flowers, the bouquet looked really sparse. The buds on the lilies hadn't even started to open and the whole thing looked really spindly. I know we only ordered the standard, but for £20 you expect a sizeable, or at least full looking bouquet.

21 May 2013

Reply from SerenataFlowers.com

Dear Mrs Remmer

Thank you for your feedback and I am deeply saddened to hear the bouquet was not the standard you were expecting. We do delivery our flowers in a bud form to ensure the bouquet will last as long as possible and that the recipient can enjoy them during their freshest stage.

If you had contacted the customer service team and made them aware they may have been able to offer a resolution.

Kind Regards
Mike.serenataflowers.com

Looking4Parking - Airport Parking

Pricing was reasonable, pick up and drop off took a while, slight damage done to our wheel which we didn't notice until we came home. Check your car before leaving!!!

The parking rates were reasonable. We arrived a bit early on departure day, and I called them to let them know. However, it did still take a good half hour wait to get the driver to pick up our car. On the way home, we called after collecting our luggage in customs, and it took about 20 minutes for someone to bring the car. Our tyre had a gouge in it, which we didn't notice until we came home, so I would highly recommend everyone check over their cars before taking it home!!

Mattressman

We received the incorrect mattress in the correct packaging, and they rectified the situation quickly.

We ordered a 150cm wide king size memory foam mattress. It came straight away the next day. The packaging was correct, but the mattress was the wrong size once we unwrapped it. I called and they quickly arranged to pick up the old one and deliver another. I appreciated their urgency to set things right.

Mrs K Remmer´s profile

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Mrs K Remmer
Reviewer
United Kingdom

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