Saugat Budhathoki´s profile

Reviews (1)

ValueBasket.com

Samsung S3

I placed an order for S3 about 2 weeks back and I had to change my delivery address to my work they asked me for my bills. I sent them a copy of my bank statement as a proof of address but due to some reason had to send one more time. I did bought some stuff from them before so I thought it wont be too much hassle. But the customer service phone is hardly picked up and the mail is replied back like after 3-4 days. I still have no idea when my phone is going to be dispatched. I hope they will reply me asap.

22 January 2013

Reply from valuebasket.com

Hi Saugat,

Thank you for your feedback.

We do sincerely apologise for the delays, we've just approved the request and your order is currently being processed. Once shipped, we will be sure to send you a confirmation email with the relevant tracking details from the courier.

Kind regards,

Angel Liu
ValueBasket.com

Saugat Budhathoki´s profile

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Saugat Budhathoki
Reviewer
London, United Kingdom

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