Stephen´s profile

Reviews (1)


Very slow despatch

Having purchased my shoes on the 10th of January 2013, I find myself surprised that I am writing to say I still haven't received said shoes on the 21st Jan.

In the era of Amazon I don't honestly know how Rubbersole can compete and I would be furious if a package from Amazon was listed as "In Stock" and failed to reach me within 5 days - regardless of the delivery options I chose.

I look forward to reviewing my purchase fully when I have the opportunity following the arrival of the good - hopefully before February rolls around.

Not a great first impression.

22 January 2013

Reply from Rubbersole

Hello Stephen,

Thank you for your review. I am surprised that you did not contact our customer service directly about this so that we could take a look and further assist you!

Kind Regards,
Katie, Rubbersole Customer Service

Stephen´s profile

profile image of Stephen
United Kingdom