I took out home contents insurance with ibuyeco only to find months later that I have been signed up to two products (from companies other than ibuyeco) that I didn't request, I don't want and are unsuitable for me. I found the staff on the phone including the floor supervisor to be completely unconcerned about this and unwilling to help, saying it was my fault. I will not be renewing with them.
Also be aware that they have an automatic renewal policy on all of their products and you have to phone up to request they cancel this automatic renewal.I have done this but will be cancelling my direct debit after my last payment just to make absolutely sure I get rid of them. Be warned!
Catalin Pana found this review useful
The item arrived the day after I ordered it, within the one hour time frame that I was notified of in the dispatch email. And I ordered it the previous day after 1pm, so I was very impressed. Will definitely use again as Fox Outdoors has a very good notification system to tell you when the item has been dispatched and when you can expect it to arrive. Extremely pleased, thank you.
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