Customer service non existent !
Both their phone lines go to automated response of 'having problems with their systems please try later', so you keep getting charged but never get through. The only time the phone line works properly is when they are shut !
You only get an automated response to e mails too.
My order is still 'in production' and only 50% complete so will never get it in time to give as presents.
The wall planner pictures has most of their heads cut off !!
NEED I SAY MORE !!!
I gave StreetShirts a second chance after believing their story of understaffing etc, with a previous order that went wrong.
How stupid can I be ? ( If I could give them 0 stars It would be too many.)
They consistently lie about everything, from dispatch dates to delivery.
Why lie that an order has despatched on a particular date when you are going to be caught out by your own franking postage stamp ???
Also when you hold your hands up that a t shirt has not been printed 'up to your usual standards' so much so that it could not be worn to the event, why then do you quibble about a refund ? . You asked for the t shirt to be sent back, then deny receiving it even when provided with proof of posting.
Then you ignore every e-mail sent to you, do you think this encourages people to use you again ?
If I do not get a reasonable response in the next day or so then my credit card company will be in touch. Also the Financial Ombudsman and Trading Standards are awaiting the outcome.
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