Joanne Leiper´s profile

Reviews (1)

outdoormania

Unacceptable Customer Service!!!!!

Please do not order anything from this company. We ordered over £400.00 worth of ski clothing expecting to have it dispatched within a few days. We tried to phone the company several times to determine when our order was due to be dispatched. Over several phone calls at an hour each time and still no luck to speak to an operator. After several emails requesting to cancel this order and trying to cancel my credit card payment, I have been informed today that goods have been dispatched. Too late as we go skiing tomorrow. Now I have to fight to get a refund for goods we cancelled over a week ago and also request my credit card company to take legal action.
I would recommend that you stay away from this company!!!!

Laura Wilson found this review useful

Joanne Leiper´s profile

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Joanne Leiper
Reviewer
1976
Glasgow, United Kingdom

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