John Brennan´s profile

Reviews (1)

Worst customer service ever - avoid this site at all costs

I ordered a Xbox Wireless Controller on 14th January. Today is 22nd January. I have issued several emails via the FoneBoy website (contact us and complaint) asking what's happening with my item. I have left 2 voicemails via their contact phone number. My order status on their website states "authorised", I have received zero communication on this order (I.e. nothing via email to even confirm my order!). I want to purchase my new controller elsewhere but want this issue resolved urgently. Customer service from FoneBoy is pathetic, zero communication from them to their customers!!! I want a full refund immediately!

I have raised a PayPal dispute and contacted IMRG also, since it would appear that this isn't the first time that this website has taken customer money and not delivered!!!

John Brennan´s profile

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John Brennan
United Kingdom