Paul Chisholm´s profile

Reviews (1)

Bathshop321 Customer Services

It's a one stop shop

We are in the process of having an annex built for my elderly Mother-in-law so needed a disabled toilet. I usually buy all my stuff from Screwfix and had already created a wishlist of items I needed for the bathroom. They didn't seem to do a disabled toilet so I browsed the internet and found Bathshop321 that sold a mobility pack including toilet, hand basin, grab rails etc. So ordered this. Thought I would just look around to compare their prices with other items I had seen on Screwfix. Ended up adding a pivot shower door, thermostatic shower and towel radiator, all exactly the same price to my order.
My only complaint is with the delivery company who were going to leave all these items, which were all wrapped together on a pallet, on the pavement in the street because they couldn't be arsed to unwrap it and bring them in. My wife then refused the delivery unless they did so. They unwrapped it and bought them in.

22 January 2013

Reply from Bathshop321

Hi Paul

Thank you very much for the brilliant review of Bathshop321 and our products.

We were very lucky on your delivery day that the courier company sent a driver who clearly went beyond the call of duty to complete your delivery.

This will be an isolated case and under normal circumstances this kind of personal service is not an option.

Thank you very much for a wonderful review and we wish you all the best with your Annex.

Customer Services

Paul Chisholm´s profile

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Paul Chisholm
United States