We tried the medium mattress, but it wasn't right for us. Yanis exchanged the mattress without question. Great Customer service. The Firm mattress is perfect and extremely comfortable. We are now sleeping VERY well. However, I have marked them down to 4 stars as we had to wait over a week for the exchange. Also the delivery was one man only, so my husband had to help with initial delivery. Unfortunately I had to deal with the second delivery and these mattresses are VERY heavy. I was concerned about my back - after all the whole idea of a latex mattress is to resolve back problems, a bit ironic if I'd put my back out helping to get it in the house and up the stairs! (Luckily it didn't happen). It would be impossible if an elderly/frail couple are taking delivery of one of these mattresses.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.